Community and Healthcare

She's saying reap because it's not junk. family, community, reminders, Lanning, mindset? Well, I know for myself, it's my husband and my daughters. They encourage me every day to keep going and let me know that they're proud of me, let me know that I have come a long, long way. And I keep reminding myself that my journey is not done. I am not finished. I will never be finished, but I will always be improving. And I have motivational quotes that I look at every day. I read a new one every morning. I wake up, brush my teeth, wash my face. I get dressed, I sit at my desk, I get my big cup of water and have a light breakfast. And then when I sit at my desk, that's when I open up and read a motivational speech for the day or I read a quote from my grandmother's Bible and that's always a huge motivator for me. So, you know, I don't sit in the dark. I hate the dark. That's why it was so much light coming in. I open up all the windows, open up all the blinds in the house. It's spring, let it in. So, and my birthday's in the spring. So my whole attitude, everything just lightens up. And flowers help. Absolutely. Okay, excellent. Well, thank you very much. Very, very important and very, very resonant. And how do you feel a LifeBridge HealthShare community that is being formed? formed, how do you feel that community could help you or others build positive momentum during the spring season? I think more community activities, a lot of participation, I feel, with the right marketing for it. Well, not so much marketing, but with the right people doing the activities and planning and coordinating everything and making it something that the community will want to get into. like having a produce stand at the location at different locations, maybe, you know, once a week, or twice a week, maybe a concert in the park to draw the community in and have some stands that are set for health care with different resources for the community, because everybody thinks that they're out there and that people know how to get to them, but a lot of people really don't. And I'm lucky that I actually do know, because I've worked in the health care system. So I know where to look for these resources, but the average Joe, you know, the average neighbor may not have a clue. Maybe they don't have the access to certain resources like I do. So, and they don't have any, maybe they don't have anybody to advocate for them. So that's also a huge plus having advocators. Very important people who actually want to be there and want to do their jobs, not who are there just for a paycheck and you have to walk in. And this is such a huge pet peeve for me because I've been on both sides of the desk. When someone walks into your office, they're coming in there primarily and nine times out of 10 because they are not feeling well. People don't go to the doctors when they feel good. They just don't. And most of us wait until there's something wrong. But if you go into an office and you have a front desk staff that is rude, unprofessional, snapping at you because they had a bad night or bad morning getting to work. How was that my problem? Don't take that out on me. Then if you have a doctor who does not have a good bedside manner, that is the worst, the absolute worst because then that sets the tone for that whole office. If you have the front desk who's like that, then you have the doctor who's like that, I'm done. I don't want to go back. And people, having people be responsible for their actions. If you make a mistake, it's fine. Nobody's perfect, but own up to it. Especially the doctors. We know you're human. We know you make mistakes. They're so scared of being sued that they don't even apologize for when they do, and I just recently had that happen in September. In this past September. I still have to go back and see this doctor. He still has not acknowledged his mistake. He still has not acknowledged and apologized to me. He had one of his PAs call me on the phone and apologize for him. Why are you making excuses for this grown man? He is responsible for what he does or doesn't do. So we need these things. We need people who care, not just saying, okay, well, now here's this patient. Well, well, I don't wanna deal with this patient. These patients are scared, they're nervous, they're irritated, they're mad because they don't know what's wrong with them. Keep all of those things in mind. but the biggest thing is getting the community together. Once people see that you have a human side and get these doctors and nurses and these administrators to join in. Come out, you're not above everybody else. Come out and enjoy the festivities with the patients, with the public, with the community. It's important, it's really important.