Health SharedVersion 4.8
Effective Date: June 2026
Health-Shared is a curated educational archive and community platform. It is not a medical service.
Health-Shared provides hosted infrastructure, community tools, moderation systems, educational content, patient activation resources, peer-support spaces, and a curated archive for contributor-led health stories and responsible sharing of lived health experience.
Health-Shared communities may be created or supported by Health-Shared, GP practices, hospitals, healthcare providers, patient organisations, community organisations, charities, voluntary sector organisations, local groups, employers, educational organisations or other partners.
Some communities may involve an inviting organisation sharing limited information with Health-Shared so that Health-Shared can create a pending account or secure individual access link. Other communities involve no prior data sharing with Health-Shared. In those cases, a GP practice, healthcare provider, community organisation, patient organisation, local group, friend or other referrer may simply share a link, QR code or invitation, and Health-Shared receives your information only if you choose to sign up or proceed.
Health-Shared content is educational and community content only. It is not medical advice, diagnosis, treatment guidance, emergency support, clinical triage, prescribing, or a substitute for professional medical care.
Published archive content is intended to be long-term and is not automatically removed on request. However, users and contributors keep mandatory legal, privacy and local rights that cannot lawfully be removed.
Health-Shared may moderate, restrict, preserve, de-index, reduce discoverability, remove or escalate content for safety, privacy, legal, clinical, governance, moderation or community reasons.
Requests for correction, restriction, removal, anonymisation, contextualisation, de-indexing, takedown or hardship review are assessed case by case.
Additional programmes, research-related activities, patient activation projects, social prescribing pathways, healthcare-provider workflows or partner-supported services may require additional information, consent or terms if and when they are offered.
Health-Shared uses suppliers and technical service providers to operate, secure and improve the platform. More information is provided in the Health-Shared Privacy Notice.
For legal, privacy, copyright, safety, moderation, contributor rights, role, verification, takedown or hardship requests, contact legal@health-shared.com.
Health-Shared is operated by Axiom Medical Ltd.
Health-Shared provides hosted infrastructure, community tools, moderation systems, educational content, patient activation resources, peer-support spaces, and a curated educational archive for contributor-led health stories, community learning and responsible sharing of lived health experience.
Health-Shared is not a healthcare provider, medical advice service, emergency service, diagnostic service, regulated clinical service, clinical triage service, prescribing service, telehealth service, online consultation service or substitute for professional medical care.
By accessing or using Health-Shared, you agree to these Terms, our Privacy Notice, our community policies, our content standards, and any additional terms that apply to particular services, communities, roles, features or programmes.
If you contribute media, interviews, stories, recordings or other materials for publication, you may also be required to accept or sign a separate Media Contributor Release.
Certain Health-Shared roles, features, communities, contributor activities, professional designations, verification processes or future services may be subject to additional terms. This includes any healthcare professional, health worker, clinician, practitioner, care provider, community health contributor, moderator, community administrator or similar role.
If you request, self-declare, accept, are awarded or use such a role or feature, you agree to comply with any additional terms that apply to that role or feature.
Additional programmes, research-related activities, healthcare-provider workflows, social prescribing pathways, patient activation projects or partner-supported services may require separate information, consent or terms. Those additional requirements will apply only if and when the relevant service, pathway, project or programme is made available to you and you choose, request or are eligible to take part.
If you do not agree to these Terms, you should not use Health-Shared.
Axiom Medical Ltd is based in England and Wales, but Health-Shared may be accessed by people in many countries.
These Terms are designed for global readability. They do not remove rights that cannot lawfully be removed under the mandatory laws of your country or region.
Some related documents may mention UK GDPR, GDPR, Article 6, Article 9, personal data, personal information, special category data, sensitive information, lawful basis or international transfers. In plain language, these references mean that Axiom Medical Ltd needs a lawful reason to use information about people, must take extra care with health or sensitive information, must be transparent about how information is used, and must use appropriate safeguards where information is accessed, hosted or transferred across borders.
Different countries use different privacy, consumer, health, medical, platform-safety and online safety terms. Where these Terms refer to applicable law, statutory rights, mandatory local rights or non-excludable rights, this includes rights that may apply to you because of where you live, where you access Health-Shared, or how Health-Shared is offered in your country or region.
You must be at least 18 years old to create an account, activate or complete first access to an account, participate as a contributor, submit content, complete surveys, join Health-Shared communities or use Health-Shared interactive features.
If the law in your country or region requires a higher age or additional requirements for this type of service, you must meet those requirements before using Health-Shared.
We do not knowingly allow minors to create accounts or contribute content. If we become aware that an account or contribution belongs to someone under 18, we may suspend or terminate the account and remove, restrict or preserve associated content or records where appropriate for safety, legal, audit, safeguarding or compliance reasons.
Axiom Medical Ltd may use reasonable age-gating, age assurance, moderation, reporting, complaints handling, risk assessment, record-keeping, safety escalation and enforcement measures to support compliance with applicable online safety laws.
Content on Health-Shared is provided for educational and community purposes only.
Health-Shared content is not medical advice, diagnosis, treatment guidance, emergency support, clinical triage, prescribing, medical certification, formal referral, clinical risk assessment, online consultation or a substitute for consultation with a qualified healthcare professional.
By accessing, reading, watching, hearing or using Health-Shared content, you acknowledge and accept that you must not rely on that content for medical decisions.
You are responsible for seeking independent medical advice from an appropriately qualified, registered or licensed healthcare professional in your country or region before making, delaying, stopping or changing any health-related decision.
You should not delay, disregard, start, stop or change medical treatment because of something you read, watch or hear on Health-Shared.
For medical questions, speak to a qualified healthcare professional. For emergencies, contact emergency services immediately in your country or region.
Some Health-Shared content may be provided by members who describe themselves, or are recognised by a community, as healthcare professionals, health workers, clinicians, practitioners, care providers, community health contributors or similar contributors. Unless Axiom Medical Ltd expressly states that a specific interaction forms part of a verified clinical service, such content remains educational and community content only.
Health-Shared communities may be created or supported in different ways.
Some communities may be created by or with GP practices, hospitals, healthcare providers, public health teams, social prescribing services or other health and care organisations.
Some communities may be created by or with patient organisations, community organisations, charities, voluntary sector organisations, local groups, employers, educational organisations, community partners or other non-healthcare organisations.
Some communities may be created directly by Health-Shared.
Some communities may involve prior sharing of limited information with Health-Shared so that Health-Shared can create a pending account or secure individual access link.
Other communities involve no prior data sharing with Health-Shared. For example, a GP practice, healthcare provider, community organisation, patient organisation, local group, friend or other referrer may send or publish a link, QR code, email, SMS, poster, leaflet, event invitation or social media post. In those cases, Health-Shared does not receive your registration details unless you choose to click through, sign up, complete first access or provide your information yourself.
Where a pending account or secure individual link has been created for you, you are not treated as an active Health-Shared member until you complete the first-access step. This may include accepting these Terms and being given access to the Health-Shared Privacy Notice through a pop-up, modal, sign-up screen or equivalent first-access process.
Where no pending account has been created for you, you decide whether to sign up or enter the relevant community through the available link or sign-up route.
You should not forward an individual secure access link unless the invitation expressly says it can be shared. Public links, campaign links or QR codes may be shared where the invitation or relevant community rules allow this.
Health-Shared may allow members to hold different roles within a community, including administrative, moderation, contributor, peer-support, healthcare-related, community health, healthcare provider or other community roles.
Some roles may be requested by a member, self-declared by a member, awarded by a Community Admin, recognised by a community through Health-Shared tools, or verified by Health-Shared if a specific verification process is introduced.
For the purposes of these Terms, references to an "HCP", "healthcare provider" or "healthcare professional" role may include a healthcare professional, health worker, clinician, practitioner, care provider, pharmacist, nurse, doctor, allied health professional, public health worker, community health worker, health educator or similar person, depending on the context and the country or region involved.
A self-declared or community-recognised healthcare role means only that the relevant member or community has identified that person for community participation purposes. It does not mean that Axiom Medical Ltd or Health-Shared has independently verified the member's identity, qualifications, registration, licence, insurance, indemnity, fitness to practise, employer status, disciplinary history, scope of practice or legal right to provide healthcare services.
Unless Axiom Medical Ltd has expressly issued you with a Health-Shared verified status, verified badge or written confirmation of verification, you must not state, suggest or imply that you are verified, credentialed, approved, endorsed, employed, supervised or authorised by Axiom Medical Ltd or Health-Shared as a healthcare provider.
Community-recognised healthcare roles may allow access to specific community features, such as answering community questions, recording educational responses, taking part in community health discussions or contributing to community learning. Unless Axiom Medical Ltd expressly states otherwise in a verified clinical service pathway, those features are provided for general information, education, community engagement, signposting, lived-experience support and health literacy only.
A community-recognised healthcare role does not authorise a member to provide telehealth, online consultations, diagnosis, prescribing, treatment plans, clinical triage, medical certification, emergency advice, formal referral, ongoing care management or regulated clinical services through Health-Shared.
No clinician-patient, doctor-patient, nurse-patient, pharmacist-patient, therapist-client, provider-patient or other regulated professional relationship is created by a member holding or using a community-recognised healthcare role, unless Axiom Medical Ltd expressly confirms that the interaction forms part of a verified clinical service and all additional provider terms, verification checks and service requirements have been completed.
Axiom Medical Ltd may introduce separate verification processes for healthcare professionals, health workers, clinicians, practitioners, care providers or other contributors. A verified badge, if issued, means only that Axiom Medical Ltd has completed the checks described by Axiom Medical Ltd at the relevant time. Verification does not guarantee the quality, suitability, accuracy, availability, safety or outcome of any information, interaction, service or care provided by that member.
Axiom Medical Ltd may refuse, suspend, remove, review, restrict or change any community role, healthcare-provider role, verification status, badge, feature access or community permission at any time where it considers this appropriate for safety, governance, moderation, community integrity, legal, regulatory, clinical safety, safeguarding, privacy, data protection, online safety or platform-management reasons.
Users and contributors are responsible for the content of their own accounts and contributions.
You must not knowingly submit, upload, publish, record or share material that is false, plagiarised, copied without permission, defamatory, unlawful, confidential, infringing, abusive, discriminatory, exploitative, harmful or misleading.
You are responsible for ensuring that you have the right to submit, upload, publish or share the content you provide, including any text, images, audio, video, documents, quotations, third-party material or other materials included in your contribution.
If a claim, complaint, cost, loss, liability, damage, settlement, regulatory issue or legal expense arises because you breached these Terms or any Media Contributor Release, including by submitting plagiarised, copied, infringing, defamatory, confidential, knowingly false or otherwise unlawful material, you may be responsible for that breach and may be required to indemnify Axiom Medical Ltd to the fullest extent permitted by law.
This responsibility does not apply to the extent that a claim or liability is caused by Axiom Medical Ltd's own negligence, unlawful acts, or editorial changes that materially alter the meaning of your contribution without your approval.
Axiom Medical Ltd does not verify every clinical, factual, legal, copyright or personal claim made by contributors. Publication of a contributor story does not mean that Axiom Medical Ltd endorses the contributor's medical views, treatment decisions, product references, legal statements, ownership claims or personal opinions.
Axiom Medical Ltd remains responsible for platform governance, moderation processes, archive administration, publication controls, data protection compliance, safety escalation and other legal obligations that apply to it.
You must not submit, upload, publish, record or share content that:
Axiom Medical Ltd and authorised Community Admins may review, moderate, restrict, remove, edit, label, de-index, reduce discoverability, escalate, decline, preserve or otherwise manage content where they consider this necessary or appropriate for safety, legality, community integrity, archive quality, platform governance, clinical safety, safeguarding, privacy, data protection, copyright, research governance, online safety or compliance.
Moderation does not make Axiom Medical Ltd the author of contributor content. However, Axiom Medical Ltd may exercise editorial, governance and archival judgment in deciding whether and how content appears on Health-Shared.
Health-Shared may use automated, AI-assisted and human moderation. AI-assisted checks may help identify harmful, unsafe, unlawful, infringing, privacy-risk, clinical-risk or policy-breaching content, but final handling may involve human review where appropriate.
Core members may be allowed to post directly, subject to monitoring, community rules, AI-assisted moderation and later review. Peripheral members, new members, higher-risk content, media contributions, research-related content or community-specific workflows may require moderator approval before publication.
Moderators and Community Admins may approve, reject, hide, restrict, remove, edit for formatting or safety, label, de-index, escalate or preserve content. We may also restrict accounts, pause community features, suspend roles or preserve records where needed for safety, audit, legal, privacy, safeguarding, research, governance or security reasons.
Urgent safety, safeguarding, self-harm, illegal content, privacy, copyright, misinformation, harassment, clinical-risk, adverse-event, defamation or legal concerns may be acted on without prior notice.
Moderation records, flags, decisions and escalation notes may be retained as restricted-access audit and safety records. Moderation decisions do not guarantee that all harmful, inaccurate, unlawful, infringing or inappropriate content will be detected or removed.
Users may report content, behaviour, privacy concerns, copyright concerns, safety issues, correction requests, restriction requests, de-indexing requests, anonymisation requests, hardship requests or takedown requests by contacting legal@health-shared.com or using any reporting tools provided on the platform.
Post-publication requests will be assessed through a documented case-by-case review process. Possible outcomes may include correction, restriction, anonymisation, contextualisation, de-indexing, reduced discoverability, removal, escalation or no action.
Published archive content is intended to be long-term and is not automatically removed on request. You cannot automatically require removal simply because you later change your mind, but all rights, safety, privacy, correction, restriction, removal, anonymisation, contextualisation and hardship requests will be reviewed fairly under applicable law.
Pre-publication withdrawal or concerns may be easier to accommodate. Post-publication removal is not automatic because continued processing may be necessary or justified for lawful purposes such as freedom of expression and information, legal claims, public interest, compliance, safety, archive integrity, research integrity or the rights of others.
Axiom Medical Ltd may not be able to control screenshots, downloads, third-party shares, search results, caches, embeds, translations, quotations or republications outside its control.
If you submit informal user-generated content through community tools, you grant Axiom Medical Ltd a worldwide, royalty-free licence to host, store, display, reproduce, moderate, adapt and use that content for platform operation, community governance, safety, compliance and related purposes.
For filmed, recorded, edited or formally published archive contributions, you may be required to sign or accept a Media Contributor Release granting broader and longer-term rights. This may include rights to record, edit, reproduce, publish, host, store, archive, display, distribute, promote, translate, subtitle, adapt, excerpt and otherwise use your contribution.
Health-Shared is a curated educational archive of lived health experience. Contributor stories are intended to have long-term educational, community, public-interest, research, stakeholder and health-system value.
Termination of an account does not automatically require removal of content already published under a Media Contributor Release or other applicable licence. Post-publication requests will be assessed under the applicable release, Privacy Notice and Health-Shared review process.
Health-Shared may support community-based health support, patient activation, social prescribing, community referral, moderated patient communities, research awareness, research-interest capture, stakeholder learning and health-system engagement.
Some Health-Shared features are part of the general community platform. Other services, pathways, projects or programmes may be offered separately or introduced in the future. These may include, for example, patient activation projects, social prescribing workflows, community referral workflows, healthcare-provider or NHS/GP partner workflows, hospital or care-provider programmes, patient organisation programmes, community organisation programmes, research-awareness activities, research-interest capture, research recruitment activity, direct-care-related workflows, or other partner-supported services.
Where an additional service, project, pathway or programme requires extra privacy information, consent, data sharing terms, research information, ethics or governance approval, professional oversight, or additional user terms, Health-Shared or the relevant partner will provide that information and request any required agreement or consent at the appropriate time.
You are not automatically enrolled in research or any additional programme simply because you use Health-Shared or join a community. If a separate programme requires your consent or additional agreement, you will be asked for it before taking part.
Where separate notices, consent forms, research information sheets, partner terms, data sharing agreements or governance documents apply, they should be read together with these Terms and the Health-Shared Privacy Notice.
Axiom Medical Ltd processes personal data or personal information in accordance with its Privacy Notice and applicable law.
Health-Shared may process private account data, pending-account data, community participation data, contributor records, published archive media, moderation records, rights request records, analytics, communications data, supplier data and other information necessary for platform operation and archive administration.
Some communities involve prior sharing of limited information with Health-Shared by an inviting organisation. Other communities involve no prior data sharing with Health-Shared, and Health-Shared receives your information only if you choose to sign up or proceed.
Published archive media may be distributed more widely than private account data. Users and contributors should read the Privacy Notice and any Media Contributor Release carefully before submitting sensitive information.
If you are outside the UK or EU, references to UK GDPR or GDPR in our documents should be understood as part of Axiom Medical Ltd's privacy compliance framework and not as a statement that only UK or EU users have rights. Depending on your location, local privacy, health information or data protection laws may also apply.
Supplier, subprocessor and international transfer information is summarised in these Terms and explained in more detail in the Health-Shared Privacy Notice or any linked supplier/subprocessor list.
For privacy, data protection, safety, correction, restriction, removal, account deletion, takedown or hardship concerns, contact legal@health-shared.com.
Health-Shared uses carefully selected suppliers, service providers and technical infrastructure providers to operate, secure, improve and support the platform.
These suppliers may support services such as:
Where these suppliers process personal data or personal information on our behalf, we seek to use appropriate contractual, technical and organisational safeguards. This may include data processing terms, confidentiality obligations, security requirements, transfer safeguards and due diligence checks.
Some suppliers may act as processors, subprocessors, independent controllers, service providers, business associates or similar roles depending on the service, country, configuration and use case.
Further information about our current supplier and subprocessor categories, international transfers and data protection safeguards is provided in the Health-Shared Privacy Notice or any linked supplier/subprocessor list.
We may change suppliers or subprocessors from time to time where this is necessary for platform operation, security, compliance, service improvement or business continuity. Where a change is material and requires notice under applicable law, contract or partner governance arrangements, we will provide notice through the appropriate route.
Nothing in this section limits any separate contractual rights that may apply to GP practices, healthcare providers, research partners, commissioners, enterprise customers, patient organisations, community organisations, charities, voluntary sector organisations, local groups or other organisations under a data sharing agreement, data processing agreement, business associate agreement, service agreement or other partner contract.
Health-Shared may be accessed internationally. Published content may be hosted, stored, distributed, embedded, indexed, viewed, translated, quoted or shared across multiple jurisdictions.
Where Axiom Medical Ltd transfers personal data internationally, it will seek to use appropriate safeguards, transfer mechanisms, processor terms, service-provider terms, business-associate terms where applicable, and security measures as required by applicable law. This may include UK GDPR or GDPR-style transfer safeguards where those rules apply, and other safeguards required by local law.
Users outside England and Wales remain responsible for complying with local laws that apply to them. Mandatory local rights may apply despite the governing law clause below.
Axiom Medical Ltd and its licensors own or control the Health-Shared platform, branding, design, software, compilation, archive structure, editorial materials, governance materials and other platform content, except where rights are retained by contributors or third parties.
You must not copy, scrape, reproduce, modify, distribute, sell, commercially exploit or misuse Health-Shared content except as permitted by these Terms, applicable law, or written permission from Axiom Medical Ltd.
If you believe content on Health-Shared infringes your copyright, contact legal@health-shared.com with sufficient information to identify the work, the allegedly infringing material, your contact details, and a statement explaining your rights and objection.
Where applicable, Axiom Medical Ltd may operate a notice-and-takedown process, counter-notice process, repeat-infringer policy and designated copyright agent process in accordance with applicable copyright law.
Axiom Medical Ltd should not be understood as claiming any specific legal safe harbour unless the applicable operational requirements have been implemented and maintained.
You must not attempt unauthorised access, test vulnerabilities without permission, introduce malware, bypass controls, overload services, misuse APIs, scrape data, harvest accounts, share credentials or interfere with platform security.
We may monitor, log, restrict or investigate activity to protect users, contributors, communities, research integrity, legal compliance, platform governance and information security.
You are responsible for keeping your account credentials secure and for not sharing access to your account.
Health-Shared may contain links, embeds, integrations, videos, social media posts, partner materials or third-party services.
Axiom Medical Ltd is not responsible for third-party websites, platforms, content, services, privacy practices or terms.
Your use of third-party services may be subject to separate terms and privacy notices.
Axiom Medical Ltd may suspend, restrict or terminate access to Health-Shared where it reasonably considers that a user has breached these Terms, created safety or legal risk, misused the platform, attempted to access the service as a minor, or otherwise acted inconsistently with Health-Shared's purpose, policies or community standards.
Suspension, restriction or termination may apply to an account as a whole or to specific roles, badges, features, community permissions, contributor tools, healthcare-provider permissions, research-related permissions or verification status.
Termination or suspension of an account does not automatically require removal of published archive content, contributor content, moderation records, safety records, legal records, audit records or other records that may be retained under these Terms, the Privacy Notice, a Media Contributor Release or applicable law.
Where consumer law applies, Axiom Medical Ltd will provide digital content and services with reasonable care and skill and in accordance with applicable statutory requirements.
Health-Shared content is provided for educational and community purposes.
Axiom Medical Ltd does not guarantee that content will be complete, accurate, up to date, clinically appropriate, available without interruption or suitable for any particular health decision.
Users and readers are responsible for obtaining independent medical advice and for satisfying themselves that any information they read, watch or hear on Health-Shared is appropriate before taking or not taking any action.
Health-Shared is provided on an "as is" and "as available" basis, subject to any non-excludable legal rights.
Axiom Medical Ltd does not guarantee that the platform will always be available, secure, error-free, uninterrupted or free from harmful components.
Axiom Medical Ltd does not guarantee the accuracy, completeness, originality, non-infringement, clinical suitability, usefulness or reliability of contributor content, user-generated content, third-party content, community discussions, or content provided by self-declared, community-recognised or verified contributors.
To the fullest extent permitted by law, you accept that any use of, or reliance on, Health-Shared content is at your own risk.
You must not rely on Health-Shared content as medical advice or as a substitute for independent medical advice from a qualified healthcare professional in your country or region.
Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any other liability that cannot lawfully be excluded.
Subject to the above, and to the fullest extent permitted by law, Axiom Medical Ltd is not liable for any loss, harm, claim, damage, cost, expense or liability arising from:
Axiom Medical Ltd's liability for consumer-facing digital content or services will not be excluded or limited where such exclusion or limitation would be unlawful in England and Wales or under any mandatory local law that applies to the user.
Axiom Medical Ltd may update these Terms from time to time.
Where changes are material, Axiom Medical Ltd will take reasonable steps to notify users or make the updated Terms available.
If changes affect particular roles, features, communities, healthcare-provider permissions, verification processes, research-related features or future services, Axiom Medical Ltd may require affected users to accept updated terms before continuing to use those roles, features, permissions or services.
These Terms are governed by the laws of England and Wales, unless mandatory local law provides otherwise.
The courts of England and Wales will have jurisdiction over disputes relating to these Terms, subject to any non-excludable consumer, privacy, court-access or local law rights that may apply in another jurisdiction.
Nothing in these Terms is intended to remove rights or protections that cannot lawfully be removed under the mandatory laws of your country or region.
For legal, privacy, copyright, safety, moderation, role, verification, contributor rights, hardship, takedown or similar inquiries, contact:
For general platform queries, contact:
Axiom Medical Ltd
5 Saint Andrew's Road
London
NW11 0PH
United Kingdom